




30% off Glasses + Free Anti-fog cloth on $99+ + Free Glasses Pouch on $149+ Code: TKS30
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Upgrade your vision with tax-free dollars. We accept HSA/FSA for all prescription eyewear—from stylish daily frames to high-performance sports goggles.
⚠️ Year-End Reminder: Most FSA funds expire on December 31st. Don't let your benefits go to waste!
Our 30-Day Trial period begins from the moment you receive the product, giving our valued customers the opportunity to make the most of it. Should you encounter any problems, be it with receiving incorrect items, damaged goods, or if you're unsatisfied with the style or size, don't hesitate to get in touch with our dedicated customer service. We can be reached via email at service@sllac.com, and rest assured, we'll do our best to respond promptly within 1-2 business days and provide you with the assistance you need.
Customers will enjoy a 12-month warranty (12 months after receiving the products), covering any possible defect in materials and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care for lenses like scratches. For dislike, size issue, uncomfortable prescription, please contact Sllac Customer Service within 14 days after receiving the products. Otherwise, issues will not be accepted for more than 14 days.
*Based on lenses coplexity, it may take longer time to produce.
*Shipping may take longer due to high demand and expanded safety measures in our distribution centers
These glasses are strangely very heavy, extremely tight on my head (left indents), my skin reacted to the metal (I do NOT have sensitive skin), and I got the sunglass transitions of which is such a light tint I'd consider it null. When I asked for a refund they said I could get a half refund to my card or a full refund of store credit. I opted for a store credit refund and was just emailed an address. They wanted me to go out of my way to pay for shipping and make the label myself. When I asked if they could issue a label themselves (as most companies do) they said they could and just deduct it from my total. I just opted to keep them at that point. Ive never had such strange customer service or bad glasses before. Beware!
We are sincerely sorry to hear about all the discomfort and frustration you have experienced with these glasses, leaving you with such a disappointing shopping experience.
Frame weight, head pressure and indent marks can vary greatly depending on individual head shape and temple fit. While you do not typically have sensitive skin, skin contact reactions to metal parts can still happen due to factors such as skin moisture level, sweat, pH changes and prolonged direct contact. For transition lenses, the tint depth is affected by lighting conditions and product specifications, and it may not darken as much as expected indoors or on cloudy days. We totally understand that these issues combined fell far short of what you hoped for.
We also recognise that our return options and shipping label arrangement during your support conversation were not smooth, and we sincerely apologise for the confusing process we put you through. Your feedback has been shared with our service team for improvement.
Your shopping experience means everything to us, and we hope to resolve this matter for you at once. Kindly get in touch with our customer support team through store live chat, and we will promptly sort out a suitable solution for you.
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