Knowledge

Our 30-Day Trial period begins from the moment you receive the product, giving our valued customers the opportunity to make the most of it. Should you encounter any problems, be it with receiving incorrect items, damaged goods, or if you're unsatisfied with the style or size, don't hesitate to get in touch with our dedicated customer service. We can be reached via email at service@sllac.com, and rest assured, we'll do our best to respond promptly within 1-2 business days and provide you with the assistance you need.

Customers will enjoy a 12-month warranty (12 months after receiving the products), covering any possible defect in materials and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care for lenses like scratches. For dislike, size issue, uncomfortable prescription, please contact Sllac Customer Service within 14 days after receiving the products. Otherwise, issues will not be accepted for more than 14 days.