30-Days Return & Exchange
Our 30-Day Trial period begins from the moment you receive the product, giving our valued customers the opportunity to make the most of it. Should you encounter any problems, be it with receiving incorrect items, damaged goods, or if you're unsatisfied with the style or size, don't hesitate to get in touch with our dedicated customer service. We can be reached via email at [email protected], and rest assured, we'll do our best to respond promptly within 1-2 business days and provide you with the assistance you need.
Glasses can be returned for a one-time-use 100% store credit or a 50% refund, exclude shipping and delivery fees. Refunds can only be issued to the original payment method used on the order. Please note that if you choose to do a one-time replacement for a particular pair, we can no longer process a refund or another replacement for it.